Shipping
Devina & Co. collaborates with RPX and J&T Express to deliver products to all regions of Indonesia. The shipping costs are adjusted by the amount and type of orders as well as the coverage area of the destination. To be noticed, all the prices shown are already including service of packing and handling.
Tracking Order Service
To maximize the monitoring delivery, on this website, Devina and Co.(Devina & Co.) provides a Tracking Order Menu that serves you to track the process of shipping products that have been ordered. You just simply insert the order ID on the form (you will get it after the checkout process is complete).
Through this service, we make sure that the delivery product of Devina and Co.(Devina & Co.) is guaranteed safe and satisfactory.
Furthermore, you will also receive shipping receipt information via email automatically from our system. Email receipts can be tracked in 1×24 hours since the email was received.
Estimated Cost and Delivery Time
The shipping fee for your order may be seen on the payment page after completing the address in the billing details.
Once payment is confirmed, the ordered products will be processed immediately to be forwarded to the destination address. If there is a peak in orders, delivery will be made a maximum of H + 2 after payment has been confirmed. Shipments made on Saturdays, Sundays and public holidays will be processed the next day or business days. The estimated delivery time depends on the shipping service used.
The Provisions Shipping Address
Products that have been ordered will be delivered based on the address entered during the order process. If you want to change your delivery address, you can use the chatbox feature available on the Devina & Co. website, or contact our customer service via Whatsapp: +62 816 4228 183 or via email: [email protected]. The change of shipping address may be submitted within 4 hours of the confirmed payment.
Issues related to late delivery or force majeure after Devina and Co.(Devina & Co.) has submitted an order to the consignor and the receipt number is not the responsibility of Devina and Co.(Devina & Co.)